Tributes to Our Friend and Colleague Carolann Giles 1970 – 2026 Database/Statistical Assistant, CTO
The Caribbean Tourism Organization (CTO) has lost one of its most devoted and cherished team members with the passing of Ms. Carolann Giles on Tuesday, 19 May 2026. Over many years of dedicated service, Carolann became a respected and familiar presence within the Organization and among regional tourism partners. She will be remembered for her professionalism, kindness, and the warmth she brought to those who had the privilege of working with her.
Carolann devoted almost twenty-seven years of faithful and dedicated service to the CTO, having joined the organization on 9 September 1999. Throughout her years with us, she served with unwavering commitment, professionalism, humility, and care.
She began her journey with the organization as Receptionist/Clerk Typist and, in 2005, transitioned to the Research Department as Database/Statistical Assistant. In that role, Carolann managed and maintained the organization’s statistical databases and provided invaluable support in the preparation of statistical reports and research documents that informed and supported the work of our member countries and partners throughout the Caribbean tourism sector.
Carolann’s contribution to the organization extended far beyond her technical and administrative responsibilities. She was a dependable and caring team member whose quiet dedication, kindness, and thoughtful spirit positively impacted colleagues, members, stakeholders, and all those she served over the years. Many across the region would have benefitted from her work, often without realizing the steady and committed individual behind it.
As an organization, we are deeply grateful for Carolann’s years of loyal service and the lasting contribution she made to the work and mission of the CTO. Her passing represents not only the loss of a valued employee, but also the loss of a cherished member of our wider tourism family.
The Council of Ministers, Board of Directors, management, staff and the entire CTO family extend deepest condolences to her dad, Alban St. Hill; her siblings, Dean, Dave and Neil St. Hill and the rest of the St. Hill family and assure them of our prayers and support.
You are welcome to add your tributes and comments to the online condolence book below.
Johnson JOHN ROSE May 30, 2026 at 11:13 am
I’ll share here a message that I sent to my former colleagues at the CTO. “I’m still trying to process the absolute shock of hearing about Carolann. I simply can’t believe it. I cannot begin to imagine how all of you feel. Carolann was one of the loveliest souls I have ever had the privilege to call a colleague. She was warm, gracious, accommodating, and genuinely kind in every sense of the word. I honestly cannot recall her ever uttering a single word in anger. Instead, she was somewhat motherly with her infectious smile, gentle spirit, and calm presence. When I last visited the office in February, I didn’t see her. I did not know at the time that she was ill. On my previous visit late last year, we met and she greeted me with her all-too-familiar smile and warmth. Please be assured that I mourn as you mourn and my heart aches alongside yours. The CTO has lost not just a colleague, but a truly beautiful human being. Please know that my thoughts and prayers are with Carolann’s family, friends, and the entire CTO family during this incredibly difficult time.”
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
