Tributes to Our Friend and Colleague Carolann Giles 1970 – 2026 Database/Statistical Assistant, CTO
The Caribbean Tourism Organization (CTO) has lost one of its most devoted and cherished team members with the passing of Ms. Carolann Giles on Tuesday, 19 May 2026. Over many years of dedicated service, Carolann became a respected and familiar presence within the Organization and among regional tourism partners. She will be remembered for her professionalism, kindness, and the warmth she brought to those who had the privilege of working with her.
Carolann devoted almost twenty-seven years of faithful and dedicated service to the CTO, having joined the organization on 9 September 1999. Throughout her years with us, she served with unwavering commitment, professionalism, humility, and care.
She began her journey with the organization as Receptionist/Clerk Typist and, in 2005, transitioned to the Research Department as Database/Statistical Assistant. In that role, Carolann managed and maintained the organization’s statistical databases and provided invaluable support in the preparation of statistical reports and research documents that informed and supported the work of our member countries and partners throughout the Caribbean tourism sector.
Carolann’s contribution to the organization extended far beyond her technical and administrative responsibilities. She was a dependable and caring team member whose quiet dedication, kindness, and thoughtful spirit positively impacted colleagues, members, stakeholders, and all those she served over the years. Many across the region would have benefitted from her work, often without realizing the steady and committed individual behind it.
As an organization, we are deeply grateful for Carolann’s years of loyal service and the lasting contribution she made to the work and mission of the CTO. Her passing represents not only the loss of a valued employee, but also the loss of a cherished member of our wider tourism family.
The Council of Ministers, Board of Directors, management, staff and the entire CTO family extend deepest condolences to her dad, Alban St. Hill; her siblings, Dean, Dave and Neil St. Hill and the rest of the St. Hill family and assure them of our prayers and support.
Ricardo Smith from George Town June 11, 2026 at 9:59 am
Please accept my heartfelt condolences on the passing of Carolann Giles.
Carolann’s many years of dedicated service to the Caribbean Tourism Organization, and the kindness, professionalism, and warmth she shared with partners across the region. Her quiet commitment and gracious spirit clearly touched many lives.
My thoughts and prayers are with her family, friends, colleagues, and the entire CTO family during this difficult time. May you find comfort in the wonderful memories she leaves behind, and may she rest in eternal peace.
I remember Carolann when she first came to CTO. I felt so much kindness and genuine concern emanating from her. It was a pleasure working alongside Carolann, she made my days at CTO sweeter. I hope to see her on that «Great getting up morning ».
Gail Spinks from Courtice, Ontario June 8, 2026 at 9:15 pm
Mike and I worked closely with Carolann at CTO. I had the pleasure to watch her transitioned smoothly with her grace and smile from a receptionist to our Statistical assistant where she worked closely with myself and Sean. After both Mike and I left CTO she remained a close friend and confidant, she visited us in Canada. We always touched base when we reach Barbados. We loved her. We are saddened by her death but happy to know that her relationship with God was strong and it is not goodbye but see you later. Rest in Power dear sister, Until we meet again.
When I joined CTO on February 1, 2000, Carolann was the first person who greeted me. A few months later, I found out that we shared the same birthdate. We became friends after this coincidence was discovered. Carolann could brighten any situation and up to the day before her death when we exchanged messages, I said to her "I pray and hope you are comfortable" her response was "I sure am". Her inner strength and faith were amazing, especially in the face of serious issues. I truly admired her for that. I am thankful that I have been able to count Carolann as a friend.for 26 years. May she rest in eternal peace
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